Information - Advice Agencies

Citizens Advice Bureau

Independent consumer advice service including housing and homelessness advice.

Llys Glas, Pleasant Street
Swansea
SA1 5DS

Tel/Ffôn: 08444 77 20 20
Web/Gwe: Citizens Advice Bureau

City and County of Swansea

The Council's housing advice service.
Housing Options manage the council housing waiting list, and help households from becoming homeless wherever possible.

Housing Options 17, High Street
Swansea
SA1 1LF

Tel/Ffôn: 01792 533100
Email/E-bost: housing.options@swansea.gov.uk
Web/Gwe: City and County of Swansea

Shelter Cymru

Independent housing and homelessness advice service.
Housing advice for all types of housing in the private sector with social landlords and home owners.

25, Walter Road
Swansea
SA1 5NN

Tel/Ffôn: 0845 075 5005
Fax/Ffacs: 01792 460050
Email/E-bost: emailadvice@sheltercymru.org.uk
Web/Gwe: Shelter Cymru

Tenancy Support Unit

Advice and help with:
Accessing benefits and looking at benefit maximisation
Advice on budgeting and debt management
Obtaining essential household items
Assisting to arrange repairs and maintenance
Understanding tenancy and mortgage agreements
Resolving difficult housing issues, for example rent arrears or neighbour nuisance
Accessing training, education or volunteering opportunities
Finding a GP and using healthcare services, social services or other council services
Setting up and maintaining gas and electricity accounts and explaining the different ways of paying
Promoting self confidence and self esteem
Life skills, being independent and staying safe at home
Accessing social and leisure activities
Overcoming drug and alcohol abuse
Providing support for people experiencing domestic abuse
Coping with a mental or physical disability

71, Creswell Road
Clase
Swansea
SA6 7LA

Tel/Ffôn: 01792 774360
Fax/Ffacs: 01792 515203
Email/E-bost: tsu@swansea.gov.uk
Web/Gwe: Tenancy Support Unit